Virtual Office Packages

Offsite services to help your business

Business Address Options

Registered and trade address with secure mail storage with mail forwarding and collection options

Additional Services

Clients are free to us photocopier, fax line rental, and scan to email facility on demand

Telephone Handling

Telephone answering services in your company name with call handling options such as live screening, voicemail and forwarding

Most people prefer to work from home, this allows them to feel more comfortable in their working environment and helps to cut costly overheads such as office rental and additional utility bills, the problem with this is that those companies wishing to be a limited company or to advertise would have to publicise their own personal details. With a virtual office package there is no need to do this, you are able to have you mail delivered to our building where we will sort and securely store it until you either pick it up or have it forwarded to your address.

For those customers wishing to send mail through us, all of our mail is professionally franked and is included in the business post giving a more professional look to your outgoing mail.

We also offer a number of telephone services where you may have your phone diverted directly to you, or answered by one of our staff in your own company name with a number of message taking or forwarding options. Our telephone systems are voicemail capable if included in your package and can be personalised with your company details and accessed remotely.

In addition to the basic services offered we also offer a number of communal facilities at a lower cost to our virtual office clients, such as copying facilities, outward faxing facilities and yearly rental of an incoming fax line.

Billing is charged once a month and is charged at the total price for your package base price and your per item fees such as postage, faxing and copying etc. Base price billing commences immediately and the telephone billing will commence in the second month one we can ascertain your accurate telephone usage.

The terms of our contract are very flexible, the minimum contract term allowed is six months, after this terms with the option to resign for another six to twelve months. Upgrade is allowed at any point of the contract.

We also have a meeting room available for hire by the full day or half day, it is advised that this is booked in advanced but is sometimes available for use at short notice.

Frequently Asked Questions

What is a virtual office?
A virtual office is exactly as it sounds, it is a virtual office base which gives the said company presence without them actually having to be there. Virtual offices can offer a wide range of services such as registered address services, telephone handling and meeting room facilities, all are charged with a base monthly fee.
Who can use a virtual Office?
Anybody can use a virtual office, It is more common for sole traders and small business owner to use virtual offices in order to save much needed time and capital on employees and premises. Limited companies may wish to use virtual office as a more prestigious address than their own for display on companies house and inland revenue web sites.
How much could I save?
The amount you could save is very personal to your business and the services you require, you may find that although you are spending out more money on a call handling service a higher percentage of your customers are able to get through to you or leave messages, therefore the savings you make are priceless, or you may find that the money you save on employing a receptionist to handle your calls enables you to invest further into your business.
What discounts could I receive?
There are two discount schemes which we operate at the moment, the first being a refer a friend scheme, whereby for every successful referral that pays monthly you will receive £5 credit to your account, i.e. if you make 5 successful referrals you could earn £25 or for every successful referral that pays yearly you will receive £10 credit to your account. The other scheme is to encourage annual payments, We are offering twelve months for the price of ten when you pay any twelve month invoice in full.
How can a virtual office help my business?
A virtual office can help your business in countless ways, the two main factors being time and money, Having a virtual office allows you to concentrate on other areas of your business while still receiving the calls and mail you require. Also using the facilities offered by a virtual office package normally means that you are saving on costly overheads and maintenance bills.
What additional services can I use?
There are a number of additional services that we provide, such as fax services, registered address services, scan and email services, photocopying services, meeting room hire and call handling options, more details can be found on the virtual office page.
How do I make an application?
You will need to contact us for an application form and a service list, complete this return to us along with payment, proof of business ownership and a form of id which we will scan and return to you immediately. This can all be done by post or by coming into the business centre to complete your application. We will then process this application and contact you with confirmation of your request and a receipt for your payment. Payments may be made by BACS, Cheque or Cash, However it is advisable you only use cash for applications made in person as we will not be held responsible for any cash payments sent by post.
How long does it take to set up?
This is dependent on the extent of your package, it normally takes between 1-2 days to set up, providing we have all of the facilities required free, if you are requesting additional lines to be installed (you will always be notified first if there is a need for this) this may be delayed by third party installation.
How much notice is required to terminate?
The standard amount of time required is two months written notice for one office, and the equivalent number of months for the number of multiple offices. There is more information available in the license agreement download.

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